cancel
Showing results for 
Search instead for 
Did you mean: 

No internet

FIXED
liamj90
Hooked
Posts: 5
Registered: ‎24-11-2017

No internet

I've had no internet connection since around 9 o'clock last night, on my router it's been an orange light with an orange symbol and sometimes red, manage to get a blue light this morning but no device in my house will connect to the internet it just says I need to sign in to the router and when I do I still have no internet connection, I feel like I've exhausted all options now
2 REPLIES
liamj90
Hooked
Posts: 5
Registered: ‎24-11-2017

Re: No internet

Has anyone got any ideas it's just constantly asking me to sign in I've restarted the router several times, reset it, turned it off and on, checked all the cables
Plusnet Help Team
Plusnet Help Team
Posts: 9,576
Thanks: 3,083
Fixes: 485
Registered: ‎21-04-2017

Re: No internet

Fix

Hi there.

It looks like your router is trying to connect with the wrong password.

If you can factory reset your router once more by pushing a paperclip into the reset hole at the back for 20 seconds you should be back online shortly after.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team