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No internet
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- Plusnet Community
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- No internet
23-06-2018 10:06 AM
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I've had no internet connection since around 9 o'clock last night, on my router it's been an orange light with an orange symbol and sometimes red, manage to get a blue light this morning but no device in my house will connect to the internet it just says I need to sign in to the router and when I do I still have no internet connection, I feel like I've exhausted all options now
Fixed! Go to the fix.
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Re: No internet
23-06-2018 11:01 AM
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Has anyone got any ideas it's just constantly asking me to sign in I've restarted the router several times, reset it, turned it off and on, checked all the cables
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23-06-2018 1:36 PM
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Hi there.
It looks like your router is trying to connect with the wrong password.
If you can factory reset your router once more by pushing a paperclip into the reset hole at the back for 20 seconds you should be back online shortly after.
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