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No internet this morning AGAIN

jockwav
Aspiring Pro
Posts: 687
Thanks: 22
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Registered: ‎01-08-2011

Re: No internet this morning AGAIN

These things are sent to try us i think,but we get there in the end i hope. Smiley Grin
https://www.flickr.com/photos/james_bingham/
Terranova667
Pro
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Registered: ‎19-02-2014

Re: No internet this morning AGAIN

yeah i hope so to  Smiley
jockwav
Aspiring Pro
Posts: 687
Thanks: 22
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Registered: ‎01-08-2011

Re: No internet this morning AGAIN

I wish to resurrect this problem, i think it,s the way to go anyway. Smiley
I think reading through this thread would let anyone see what all the problems were,the problem i now have is i am getting a lot of buffering,that dreaded little circle happening on a lot of sites even the weather sites.
My upload speed i have lost about 4mb off of the one i used to have 9.18mb & there was talk of maybe being moved to a new pair of wires after getting the line sorted out is the problem.
So could i be moved to another pair to try & sort this out,thanks Smiley
https://www.flickr.com/photos/james_bingham/
jockwav
Aspiring Pro
Posts: 687
Thanks: 22
Fixes: 3
Registered: ‎01-08-2011

Re: No internet this morning AGAIN

I hope this does not drag on like the last time. Shocked
https://www.flickr.com/photos/james_bingham/
englishrick
Grafter
Posts: 463
Registered: ‎14-02-2013

Re: No internet this morning AGAIN

Quote from: jockwav
I hope this does not drag on like the last time. Shocked


Oh it will @jockwav ........
jockwav
Aspiring Pro
Posts: 687
Thanks: 22
Fixes: 3
Registered: ‎01-08-2011

Re: No internet this morning AGAIN

How do i predict these things,it must be a gift. Sad
https://www.flickr.com/photos/james_bingham/
jockwav
Aspiring Pro
Posts: 687
Thanks: 22
Fixes: 3
Registered: ‎01-08-2011

Re: No internet this morning AGAIN

So can we get the ball rolling to get the wiring pair changed,i don,t want this to go on & on. Huh

BT Wholesale Broadband Performance Test
Broadband Speed Test Results
download speed (Mbps) 38.04
upload speed  (Mbps) 5.47
ping latency (ms) 48.75
https://www.flickr.com/photos/james_bingham/
jockwav
Aspiring Pro
Posts: 687
Thanks: 22
Fixes: 3
Registered: ‎01-08-2011

Re: No internet this morning AGAIN

Roll_eyes Roll_eyes Huh Huh
https://www.flickr.com/photos/james_bingham/
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: No internet this morning AGAIN

Can you raise a fault for the team to work from? I see you started it but didn't complete the questions.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
jockwav
Aspiring Pro
Posts: 687
Thanks: 22
Fixes: 3
Registered: ‎01-08-2011

Re: No internet this morning AGAIN

Chris can you give me a link to where i do this,i have tried. Shocked
https://www.flickr.com/photos/james_bingham/
pwatson
Rising Star
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Registered: ‎26-11-2012

Re: No internet this morning AGAIN

jockwav
Aspiring Pro
Posts: 687
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Registered: ‎01-08-2011

Re: No internet this morning AGAIN

I tried again it says there was an error.
I really don,t want to go through all this again,if you read back you can see what the problem was originaly,i need to get my wires moved on to another pair. Angry
I think it worked that time
https://www.flickr.com/photos/james_bingham/
Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: No internet this morning AGAIN

Don't worry about reraising, although it errored the information has got through so the ticket is open on our side.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
jockwav
Aspiring Pro
Posts: 687
Thanks: 22
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Re: No internet this morning AGAIN

Ok thanks. Smiley
https://www.flickr.com/photos/james_bingham/
jockwav
Aspiring Pro
Posts: 687
Thanks: 22
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Registered: ‎01-08-2011

Re: No internet this morning AGAIN

Can my line be moved to another pair of wires,i really don,t want this dragging on. Shocked Huh
NEW TEST
https://www.flickr.com/photos/james_bingham/