No internet since yesterday. can anyone help?
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- Re: No internet since yesterday. can anyone help?
No internet since yesterday. can anyone help?
22-12-2014 6:17 PM
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Re: No internet since yesterday. can anyone help?
22-12-2014 6:29 PM
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I can see you've raised a fault through to our Faults team to get this investigated.
It's most likely going to need a engineer visit to progress. If your available tomorrow or Christmas Eve I should be able to get something booked in.
The available timeslots are AM which is 8am while 1pm and PM which is 1pm while 6pm.
If you let me know when your available I'll get that booked in.
Re: No internet since yesterday. can anyone help?
22-12-2014 6:34 PM
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Re: No internet since yesterday. can anyone help?
22-12-2014 6:40 PM
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Re: No internet since yesterday. can anyone help?
22-12-2014 6:43 PM
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Re: No internet since yesterday. can anyone help?
22-12-2014 9:23 PM
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Re: No internet since yesterday. can anyone help?
23-12-2014 9:39 AM
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Ffs!
Dick:red All caps post edited as per forum rule.
Re: No internet since yesterday. can anyone help?
24-12-2014 10:13 AM
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Luckily I have a spare modem to send you.
It's likely to arrive next week but this should sort things a little quicker than the usual process which would involve arranging an engineer visit.
Re: No internet since yesterday. can anyone help?
24-12-2014 11:28 AM
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I bought my own last night.
Re: No internet since yesterday. can anyone help?
24-12-2014 11:33 AM
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Re: No internet since yesterday. can anyone help?
24-12-2014 11:40 AM
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Quote from: StuartUK35 Keep it.
I bought my own last night.
you can't win with this guy it seems.
complains about no response, then when someone does something he throws it back in their face.
Re: No internet since yesterday. can anyone help?
24-12-2014 12:08 PM
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But it's Christmas Eve and of those of us who enjoy this time of year, good on ya (even though I'm still at work!!!).
Merry Christmas all!
Re: No internet since yesterday. can anyone help?
24-12-2014 2:11 PM
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Quote from: chenks76
Quote from: StuartUK35 Keep it.
I bought my own last night.
you can't win with this guy it seems.
complains about no response, then when someone does something he throws it back in their face.
But Adam didn't offer a solution which was going to get him online before Christmas! Stuart posted about needing a new modem on Monday and Adam has only responded today.
I suggest you read http://community.plus.net/forum/index.php/topic,135201.msg1184658.html#msg1184658
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: No internet since yesterday. can anyone help?
24-12-2014 2:25 PM
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if he needed it that urgently they they should have phoned up and spoke to someone to chase the ticket.
using the forum is not a method where you should expect a timed response.
however, i suspect that if he used the same attitude he projected on here to someone on the phone then they would not get very far other than the bare minimum required response.
no-one is going to go out of their way to help someone when they have the "know it all" attitude that this guy projected in just about every post he has made so far.
Re: No internet since yesterday. can anyone help?
24-12-2014 2:47 PM
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To be is to do - Kant
do be do be do - Sinatra
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- Re: No internet since yesterday. can anyone help?