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No internet for 2 days

witekr
Newbie
Posts: 1
Registered: ‎04-11-2016

No internet for 2 days

hi

I have a problem with internet connection for 2 days now, no internet at all times.

Doesn't seems to be a hardware problems, because everything worked normal. Restarded and reseted router, nothing helps on any devices.

1 REPLY
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: No internet for 2 days

Hi there,

 

My colleague picked up your case on Saturday and raised a fault for you, looks like there's a disconnection on the phone side of things. We hope to have this resolved by 09/11/2016. Let us know how the connection gets on.

 

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet