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No internet connection

csuarez2910
Newbie
Posts: 1
Registered: ‎23-04-2021

No internet connection

Hi, I woke up this morning and it looks like my connection dropped off in the middle of the night. Everything was working the day before.

The router is showing a no connection light. I have tried rebooting and that had not worked. Please help as I need my internet for work.
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2 REPLIES 2
dvorak
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Registered: ‎11-01-2008

Re: No internet connection

You can check if there’s a local outage here https://status.zen.co.uk/broadband/

If not you can raise a fault at https://faults.plus.net and that will go through some basic checks on your line.
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gleneagles
Community Veteran
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Registered: ‎02-08-2007

Re: No internet connection

@dvorak 

That’s a very useful link to broadband status provided by Zen.

 

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