cancel
Showing results for 
Search instead for 
Did you mean: 

No internet connection

csuarez2910
Newbie
Posts: 1
Registered: ‎23-04-2021

No internet connection

Hi, I woke up this morning and it looks like my connection dropped off in the middle of the night. Everything was working the day before.

The router is showing a no connection light. I have tried rebooting and that had not worked. Please help as I need my internet for work.
Tags (1)
2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,471
Thanks: 6,622
Fixes: 1,482
Registered: ‎11-01-2008

Re: No internet connection

You can check if there’s a local outage here https://status.zen.co.uk/broadband/

If not you can raise a fault at https://faults.plus.net and that will go through some basic checks on your line.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
gleneagles
Aspiring Legend
Posts: 11,105
Thanks: 2,459
Fixes: 17
Registered: ‎02-08-2007

Re: No internet connection

@dvorak 

That’s a very useful link to broadband status provided by Zen.

 

We are born into history and history is born into us.