No internet connection

[#1]

Hi PlusNet

My internet connection died some time 14:00-14:30 and is still offline. Can you diagnose please?

Ross

[#2]

I have been having intermittent coverage but it is now down for good.

[#3]

It looks like your line is currently affected by an outage in your local area, currently we're being advised this should be resolved around 4.30pm.

[#4]

Thanks Chris, is there an outage tracker I can follow.

[#5]

@RossStrachan

As it is an exchange (or area based) issue then it is probably tracked on Zen Internet's support pages  https://status.zen.co.uk/broadband/

[#6]

Cheers found the incident there - thanks

[#7]

It's a crying shame that Plusnet have nothing similar