No internet connection
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No internet connection
17-06-2016 2:55 PM
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Hi PlusNet
My internet connection died some time 14:00-14:30 and is still offline. Can you diagnose please?
Ross
Re: No internet connection
17-06-2016 3:09 PM
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I have been having intermittent coverage but it is now down for good.
Re: No internet connection
17-06-2016 3:10 PM
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It looks like your line is currently affected by an outage in your local area, currently we're being advised this should be resolved around 4.30pm.
Re: No internet connection
17-06-2016 3:24 PM
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Thanks Chris, is there an outage tracker I can follow.
Re: No internet connection
17-06-2016 3:36 PM
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As it is an exchange (or area based) issue then it is probably tracked on Zen Internet's support pages https://status.zen.co.uk/broadband/
Re: No internet connection
17-06-2016 4:04 PM
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Cheers found the incident there - thanks
Re: No internet connection
18-06-2016 12:40 PM
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It's a crying shame that Plusnet have nothing similar
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