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No internet connection but have a blue light, also doesn't work via the ethernet cable

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Newbie
Posts: 1
Registered: ‎29-03-2020

No internet connection but have a blue light, also doesn't work via the ethernet cable

Morning, for the last few days our internet has been terrible. Around 1100 yesterday, I've not managed to have a connection at all. I can't even do a speed test.

Please can someone help as I've tried the online chat and was just cut off and the phone lines just say they are to busy.

Many thanks,

David