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No internet access after router reboot

kelovelady
Newbie
Posts: 1
Registered: ‎09-01-2019

No internet access after router reboot

Hello
We have been unable to connect to the internet for nearly an hour.
Please investigate.
Thank you
1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: No internet access after router reboot

Hi @kelovelady, I'm sorry that you have been experiencing issues.

 

Checking your connection this morning shows that there was a drop yesterday evening but that you are back online.

 

Please get back to us if you are still having issues.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team