No email or text and still no broadband
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No email or text and still no broadband
22-04-2016 11:06 AM
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Re: No email or text and still no broadband
22-04-2016 11:15 AM
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Your orders are complete, I'm just finishing activating your account now and you should receive the updates shortly about this.
Re: No email or text and still no broadband
22-04-2016 11:26 AM
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Re: No email or text and still no broadband
22-04-2016 11:30 AM
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If you follow the setup guides, plug your router in and you should be good to go!
Don't forget that you can now marked as 'fixed' and add thanks directly by clicking the buttons below my post.
Re: No email or text and still no broadband
22-04-2016 12:32 PM
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Hi again, looking at your account you are trying to connect with the wrong password in the router. You can either manually log in to the router to change this, or factory reset the router and it should automatically set up.
Re: No email or text and still no broadband
22-04-2016 12:34 PM
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Following on from Chris' post, if you're using the Hub One and it still rejects your password, try changing it at https://portal.plus.net/forgotpassword/ and then reconnecting with the new password.
If this post resolved your issue, please click the 'This fixed my problem' button
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