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No connection

FIXED
jan
Rising Star
Posts: 114
Thanks: 5
Fixes: 1
Registered: ‎05-02-2013

No connection

Everything was working yesterday (although at half the linespeed it should be - there's another topic for that)   but this morning there is no connection at all.

 

The phone line still works

2 REPLIES 2
jan
Rising Star
Posts: 114
Thanks: 5
Fixes: 1
Registered: ‎05-02-2013

Re: No connection

Fix

Support said it was a major outage in our area & due to be fixed just after midnight. Fortunately openreach must have added 11 hours of contingency to their repair estimate, because it's back. Also my line speed is back to what it should be.

Cheers!

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 24,104
Thanks: 8,709
Fixes: 1,407
Registered: ‎21-04-2017

Re: No connection

Thanks for your post @jan

Awesome, I'm glad to see your broadband's back and speed's where it should be. 

Let us know if you have further issues or there's anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team