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No broadband
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No broadband
15-11-2015 9:14 AM
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Hello, I recently switched from bt to plusnet, they said my existing phone line with bt would go active by 13/11/2015. That is working fine, how ever the broadband is not' it was due to be active by midnight 14/11/2015' when I track my order it says 'checking your line' could someone please help me as to why my broadband didn't go active' also I haven't received any texts to let me know it has gone active.. Thank - you
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Re: No broadband
16-11-2015 11:51 AM
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Hi there,
Looks like you're all connected now. Let us know if you've got any issues we can help with.
Looks like you're all connected now. Let us know if you've got any issues we can help with.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: No broadband
17-11-2015 2:34 PM
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