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No broadband & no phone

FIXED
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Aspiring Champion
Posts: 1,370
Thanks: 402
Fixes: 5
Registered: ‎25-07-2007

Re: No broadband & no phone

@Tibzor  Thanks for your comments....

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Plusnet Help Team
Plusnet Help Team
Posts: 242
Thanks: 83
Fixes: 20
Registered: ‎08-04-2020

Re: No broadband & no phone

@Champnet 

Thanks for patience. I've managed to reach out to openreach which took a while. They have confirmed that ERT is set to 23rd of June.

I've passed information about problems and explanation what happened with  this pole which you have provided so hopefully it was already passed to relevant team within openreach internally.

 Piotr
 Plusnet Help Team
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Aspiring Champion
Posts: 1,370
Thanks: 402
Fixes: 5
Registered: ‎25-07-2007

Re: No broadband & no phone

@Tibzor  Thanks for your involvement, it is appreciated.

Aspiring Champion
Posts: 1,370
Thanks: 402
Fixes: 5
Registered: ‎25-07-2007

Re: No broadband & no phone

Fix

Openreach team replaced street pole. Very professional and very helpful.

Thanks to all for help & advice.