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No broadband & no phone

FIXED
Champnet
Aspiring Hero
Posts: 2,588
Thanks: 971
Fixes: 11
Registered: ‎25-07-2007

Re: No broadband & no phone

@Tibzor  Thanks for your comments....

Tibzor
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 282
Fixes: 25
Registered: ‎08-04-2020

Re: No broadband & no phone

@Champnet 

Thanks for patience. I've managed to reach out to openreach which took a while. They have confirmed that ERT is set to 23rd of June.

I've passed information about problems and explanation what happened with  this pole which you have provided so hopefully it was already passed to relevant team within openreach internally.

Champnet
Aspiring Hero
Posts: 2,588
Thanks: 971
Fixes: 11
Registered: ‎25-07-2007

Re: No broadband & no phone

@Tibzor  Thanks for your involvement, it is appreciated.

Champnet
Aspiring Hero
Posts: 2,588
Thanks: 971
Fixes: 11
Registered: ‎25-07-2007

Re: No broadband & no phone

Fix

Openreach team replaced street pole. Very professional and very helpful.

Thanks to all for help & advice.