No Internet
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- Re: No Internet
29-03-2020 3:19 PM - edited 29-03-2020 3:21 PM
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Hi @Gandalf
Mine and my parents both of us got no internet PPP as it was down but our connection still live to the fibre cabinet but no internet from PN PPP WAN is down for over 2 hours now.
Thanks
Fixed! Go to the fix.
Re: No Internet
29-03-2020 3:22 PM
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Re: No Internet
29-03-2020 4:13 PM
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BT are reporting loss of broadband in Dawley, Stritchley, Cuckoo Oak and Donnington:
https://my.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31
Re: No Internet
29-03-2020 4:27 PM
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Re: No Internet
29-03-2020 4:29 PM
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Re: No Internet
29-03-2020 4:32 PM
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Why is plusnet service status not updated?
Re: No Internet
29-03-2020 4:52 PM
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My broadband is down and now my plusnet ee 4G are very very slow not very helpful at all in this coronavirus
Re: No Internet
29-03-2020 5:14 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: No Internet
29-03-2020 6:07 PM
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It should not be beyond the BT group brands to share the fault reporting backend and publish the faults on the respective websites with the appropriate branding overlayed 🙄
29-03-2020 8:22 PM - edited 29-03-2020 8:23 PM
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As you've found out there's a major service outage in the area.
@goldenfibre Looks like your parents' broadband has come back on about 15 minutes ago and your broadband as I'm typing this has just come back now. The service outage is still open with an estimated resolution date of by 11:30 tonight so things may be a bit intermittent. Let us know if there are any further issues tomorrow so we can investigate further.
@Stoker your broadband service seems to be affected by more than one service outage, at least from what information we've got with the same estimated resolution date as above so it's possible that you'll be back up tonight.
Let us know how it goes as well.
Re: No Internet
29-03-2020 8:35 PM
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Re: No Internet
29-03-2020 10:33 PM
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Re: No Internet
29-03-2020 10:40 PM
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@Stoker I have removed fixed to leave it unfix until PN will look for your case.
Re: No Internet
30-03-2020 8:38 AM
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Re: No Internet
30-03-2020 10:33 AM - edited 30-03-2020 10:33 AM
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