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No Internet, Secured

Emmagoo
Newbie
Posts: 1
Registered: 02-01-2017

No Internet, Secured

Hi, we had plusnet fibre fitted 2 weeks ago. It's been working fine on our phones, tablets, tv etc. Today I have tried to connect my work laptop and it connects fine, but then says 'no internet, secured'.

Does anyone have any suggestions for fixing this?
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,096
Thanks: 155
Fixes: 55
Registered: 27-04-2007

Re: No Internet, Secured

Hi there,

 

It might be that your work machine is set to connect to a VPN or might be trying to connect over a proxy that only allows connections to certain websites.

 

Have you checked your browser settings to make sure that's not the case

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team