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No Broadband

Graeme6
Newbie
Posts: 2
Registered: ‎01-06-2018

No Broadband

New customer to Plusnet, had an email from Plusnet 24 hours ago telling me my broadband was connected and ready to use, here I am still with no connection. Tried to contact Plusnet, online help is unavailable, phone just rings and rings. Not a very good start to my Plusnet experience. Would complain but can't contact anyone.

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,780
Thanks: 558
Fixes: 210
Registered: ‎01-01-2012

Re: No Broadband

Sorry for the bad initial experience you've had.

I'm looking into this for you and I'll update you as soon as I know more

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Graeme6
Newbie
Posts: 2
Registered: ‎01-06-2018

Re: No Broadband

All sorted, thank you very much.

Plusnet Help Team
Plusnet Help Team
Posts: 5,780
Thanks: 558
Fixes: 210
Registered: ‎01-01-2012

Re: No Broadband

Glad to hear it's sorted! -Matt

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team