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No Broadband since April 17th!

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: No Broadband since April 17th!

I understand your frustration. Unfortunately the port you had was on a completely different cabinet which is why you couldn't get online.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
aecjeffery
Dabbler
Posts: 10
Thanks: 4
Registered: ‎25-05-2018

Re: No Broadband since April 17th!

No. I also had a port in the new cabinet.

It was given away.

Because Open Reach made a mistake. And Plusnet took 2 months to get them to rectify.