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Newly installed fibre with engineer showing static red and not connecting
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Newly installed fibre with engineer showing static red and not connecting
07-10-2020 5:27 PM
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Engineer came said internet should work after modem re-syncs he then leaves and turns his phone off.
Router is static red with static red B on the front.
Customer service is too busy to contact. What can I do?
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Re: Newly installed fibre with engineer showing static red and not connecting
07-10-2020 5:48 PM
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Just follow the instructions, i.e. wait until your account activates - it can be any time up to midnight.
Contact PN tomorrow if it is still not working.
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Re: Newly installed fibre with engineer showing static red and not connecting
07-10-2020 5:57 PM
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He said the modem would resync in ten minutes and be ready so I was following the instructions directly from the engineer.
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- Newly installed fibre with engineer showing static...