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Newly installed Fibre Optic in my area, How do I upgrade?
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Newly installed Fibre Optic in my area, How do I upgrade?
11-03-2015 8:13 PM
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Hi,
Fibre Optic has finished installing in my local area, is it possible to upgrade via my account?
Thanks
Fibre Optic has finished installing in my local area, is it possible to upgrade via my account?
Thanks
Message 1 of 5
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Re: Newly installed Fibre Optic in my area, How do I upgrade?
11-03-2015 8:21 PM
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Possibly but I don't recommend it
Phone customer options and see what deal they will offer
0800 013 2632
0330 123 9197
8am - 8pm Monday to Friday
9am - 7pm Saturday
9am - 6pm Sunday
Phone customer options and see what deal they will offer
0800 013 2632
0330 123 9197
8am - 8pm Monday to Friday
9am - 7pm Saturday
9am - 6pm Sunday
Message 2 of 5
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Re: Newly installed Fibre Optic in my area, How do I upgrade?
11-03-2015 8:26 PM
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By the looks of it, it still isn't available in my area despite it being advertised on Uswitch
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Re: Newly installed Fibre Optic in my area, How do I upgrade?
12-03-2015 9:23 AM
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What does it say here?
https://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput
https://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput
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Re: Newly installed Fibre Optic in my area, How do I upgrade?
12-03-2015 11:02 AM
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Hi @shiobi12 as Oldjim said you are better contacting the options team to arrange a deal for the upgrade. However, as its showing that it is not available just yet, you can keep checking the change tool. Once this is showing that you can upgrade, contact the options team. You can also check https://www.superfast-openreach.co.uk/where-and-when/ using your phone number this would also indicate when the fibre is activated.
Hope this helps
Jo
Hope this helps
Jo
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