New user only getting 2mbps upload
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- New user only getting 2mbps upload
08-12-2017 5:07 PM
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Hi.
All seems good with my brand new PN Fibre service which went online today, except my upload is at 2mbps, shown in the router's technical log and speed checker. The log shows a potential speed of 6.312mbps. (My download is good, slightly higher than my 35mbps with BT.)
Can the upload speed be fixed/increased to nearer what I was getting with BT, which was approx.6mbps?]
Thank you.
John
Fixed! Go to the fix.
Re: New user only getting 2mbps upload
08-12-2017 5:15 PM
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Have just heard that my service should be upgrade to 40/10 on Monday.
Thanks for your help.
John
11-12-2017 3:33 PM
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Hi John.
It doesn't look like your service has been regraded to 40/10, so I've just placed the order now.
It should complete tomorrow. Can you let us know how your speed looks then?
Re: New user only getting 2mbps upload
14-12-2017 11:32 AM
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Upload speed is now 6mbps where I would expect it to be. Since changeover to Plusnet last Friday from BT speed now 38.08 down and up 6mbps. Slightly higher down than with BT, (35mbps). Very pleased. Hope it stays that way!
Thanks to all who have helped.
John
Re: New user only getting 2mbps upload
14-12-2017 2:37 PM
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