cancel
Showing results for 
Search instead for 
Did you mean: 

New user - any tips for transferring Smart kit?

Fairfolds
Newbie
Posts: 2
Registered: ‎12-04-2021

New user - any tips for transferring Smart kit?

Just connected. Dumped TalkTalk for Plusnet.

But with 5 smartplugs, 4 CCTV cameras, Yale security and Ring doorbells to reinstall, plus laptops, smartphones, TVs and Firesticks we've over 30 items to changeover and test.

Makes changing ISP providers a daunting task. Worse still some items need me to disable 5Ghz to connect those 2.5Ghz plugs. Getting rather technical.

Surely there must be an easier way to change ISPs? This is a whole day's work.

Any tips?
3 REPLIES 3
Mav
Moderator
Moderator
Posts: 20,650
Thanks: 3,900
Fixes: 433
Registered: ‎06-04-2007

Re: New user - any tips for transferring Smart kit?

You could possibly use the Talk Talk router (if unlocked) with the Plusnet connection?


Some details/advice is here as well as here.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

pjmarsh
Superuser
Superuser
Posts: 3,357
Thanks: 1,079
Fixes: 8
Registered: ‎06-04-2007

Re: New user - any tips for transferring Smart kit?

I tend to not use ISP supplied routers, so it's not something I've needed to do, though depending on how they are set up, it might work if you set the SSID and key on the Plusnet router to be the same as the TalkTalk one, or set it to something of your choosing, and only go through it all once, and just use that SSID with any future equipment.

If you've manually set IP Addresses in the devices though you might not be able to set the same subnet on the Plusnet router, though I don't remember having to do that with any of my smart devices.  I think mine are just getting them from DHCP on the router.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Ian06
Dabbler
Posts: 17
Thanks: 1
Registered: ‎06-04-2021

Re: New user - any tips for transferring Smart kit?

I think you need to avoid changing your existing smart devices and set up the new PN router to match your old talk talk router configuration... eg. use the same SSID and password, so devices don't need to be reconfigured.  Set static IP and dynamic IP ranges if you need them so it all looks the same...  Hopefully you should only need to set up the new router.  But I guess you'll need to test all your devices whichever way you go.