New user 2

[#1]

im changing from bt infinity 2 to plus-net fibre
i was supposed to be connected yesterday but I still have no internet
as bt stopped my connection on Sunday
is there any chance of an update as the phone support is on a 20 min wait
cheers jim

[#2]

Hi there.
Your account hadn't been activated on our end.
I've just done that now and you should be able to get online.

[#3]

just got connected using my bt home hub 5
cheers mate thanks for the very quick response
Ya just made mine and my kids day