Hi,Just joined Plusnet today everything went very smoothly. Openreach engineer could not have been more helpful,he even moved the master socket from the hallway to the upstairs room where i have my computer. He did not use the fibre extension kit but ran a new line in from outside, lucky he did as he said the connections were in a poor condition. These are the speeds i am getting from BT Speed Test Download Speed (Mbps): 73.93 Upload Speed (Mbps): 15.81 So at the moment i am very happy with how the day as gone, hope things stay that way. Regards Jack
@Jacrav - that is very good that the BT engineer ran in a new cable rather than use the existing extension wiring. I think quite a lot of the installers will readily use extension wiring where they can, despite it not being very suitable for a fibre connection. In my case, the installer wanted to use existing extension wiring (flat cable). When I pointed out that I had pre-installed a good quality CAT6 cable (for VDSL2 extension), he used that instead.
These are the speeds i am getting from BT Speed Test Download Speed (Mbps): 73.93 Upload Speed (Mbps): 15.81
What speed tester is that and do you know what modem you have? If you're getting 73.98Mb/s downstream you ought to be getting over 18Mb/s upstream. There are a couple of reasons why you might not though.
Thanks to everyone for the replies. Andrue, I am using the BT Wholesale Broadband Performance Test. I am using the Router supplied by Plusnet These are the latest Download Speed (Mbps): 73.91 Upload Speed (Mbps): 16.28 Regards Jack
It was the modem I was interested in but if you're using the BT tester those figures may be correct (or at least as expected). Try http://www.thinkbroadband.com/speedtest.html?utm_source=mainsite&utm_medium=navigation&utm_campaign=... instead and hopefully it'll report over 18Mb/s. For some reason the BT tester always understates the upstream for me. I've carried out my own tests and confirmed that the TBB tester is more accurate.
