New network: very slow page loading and buffering

[#1]

Been having issues with slow web pages and buffering on videos could someone have a look please?

core2-hu0-18-0-0.southbank.ukcore.bt.net (62.172.103.24) 4.990 ms

[#2]

Been having the same issues as @andytay. Some pages take a long time to load. And then Google Chrome pops up saying "do you want to wait and/or kill the page?" You wait and wait and then it loads. Videos are now also suddenly buffering on YouTube and Facebook.

I never had ANY of these issues on the old network. Can someone please look at this and advise how this can be fixed? Or is this an "ongoing" problem/process?

Gateway Tool check says:-

• core2-hu0-18-0-0.colindale.ukcore.bt.net (62.172.103.16) 5.692 ms
  
  Thanks.
  
  Mandeep
  
  
  
  
  
  

[#3]

Moderator's note by Mike (Mav)

Two posts moved to new thread and title changed

[#4]

They have been having problems with new network https://community.plus.net/t5/Fibre-Broadband/High-packet-loss-and-other-DNS-issues/td-p/1354749.

But was under the impression it had been fixed ? there is some network maintenance next week , but i cant say if its connected .

Hopefully one of PN staff will check this

[#5]

Same issues here. Only been with Plusnet a month...kind of wishing i stayed with Sky now as never had this issue for the past 10 years of service from them

[#6]

Welcome to Plusnet where we'll screw you proud!