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New installation small latency issue

Posts: 24
Thanks: 2
Registered: ‎31-07-2016

New installation small latency issue

Just moved into a new property and the switchover was fine, but there is one small issue; I seem to be getting some odd latency delay at random times. It's not really a big deal but I'm wondering if there's some sort of fault on the line or if I should get a new ethernet cable. I'm only really asking because my last property was very consistent with ping times, maybe this is a sign of something that needs looking at? Thanks.


 (ping tests were taken from and, not the same destination)

Plusnet Help Team
Plusnet Help Team
Posts: 13,651
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: New installation small latency issue

Hi there, 

Checks on your line aren't showing any issues, what sort of ping times have you been seeing? 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team