New install Fibre - speed is slow?
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New install Fibre - speed is slow?
19-09-2016 9:52 PM
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have been monitoring speedtest online and speed is nowhere where it should be 😞
in addition i got following message when doing further diagnostics-
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Re: New install Fibre - speed is slow?
20-09-2016 7:08 AM
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Are you sure you are FTTP ? and not FTTC
On the BT test page there is a link for both , most likely you clicked the wrong one , try again with the FTTC link
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Re: New install Fibre - speed is slow?
20-09-2016 8:35 AM
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Have you had an engineer visit to blow a fibre optic cable to your house and install a special box to terminate it or did you just plug the router supplied by Plusnet in to your existing phone line? The first is FTTP, the second is FTTC which is what 99%+ of Plusnet fibre users have.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: New install Fibre - speed is slow?
20-09-2016 9:04 PM - edited 20-09-2016 9:09 PM
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hi
I just plugged in the new router supplied by Plusnet - no other changes made.
Thanks
Uma
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