Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
New fibre slower than expected.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: New fibre slower than expected.
New fibre slower than expected.
10-07-2015 3:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just got my fibre installed yesterday and I was quoted an estimate speed of 64meg but it's currently running at 37ish.
I know that the actual speed is often slower than what was estimated but this seems quite a bit slower.
Also the upload is only 1.82 which seems very low.
I signed up for the extra package but is they're any chance I've accidentally been put on the standard one as I understand
that one limits the upload to 2meg.
I tested it via ethernet not WiFi.
I know that the actual speed is often slower than what was estimated but this seems quite a bit slower.
Also the upload is only 1.82 which seems very low.
I signed up for the extra package but is they're any chance I've accidentally been put on the standard one as I understand
that one limits the upload to 2meg.
I tested it via ethernet not WiFi.
Message 1 of 5
(872 Views)
4 REPLIES 4
Re: New fibre slower than expected.
10-07-2015 3:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi and welcome to the PN forum
It certainly looks as you've been provisioned on 40/2 by mistake. Hopefully on of the PN will pick this up and make the necessary changes soon. Also, hopefully they'll feed this upwards as well as there are far too many mistakes being made at the moment!
It certainly looks as you've been provisioned on 40/2 by mistake. Hopefully on of the PN will pick this up and make the necessary changes soon. Also, hopefully they'll feed this upwards as well as there are far too many mistakes being made at the moment!
Message 2 of 5
(673 Views)
Re: New fibre slower than expected.
10-07-2015 4:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 3 of 5
(673 Views)
Re: New fibre slower than expected.
10-07-2015 4:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the quick response. Glad it's been sorted.
Message 4 of 5
(673 Views)
Re: New fibre slower than expected.
10-07-2015 5:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: LewisSomer Thanks for the quick response. Glad it's been sorted.
Glad you got your sorted-my query on this forum, similar top yours has been ignored for a ticket raised on 6 July. What did you kiss to get action
Message 5 of 5
(673 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: New fibre slower than expected.