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New fibre - slow downloads speeds
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New fibre - slow downloads speeds
07-01-2015 8:32 AM
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Hi,
So I've just upgraded to the full fibre package, engineer installed yesterday and left me with speeds of 69 mbs download 16 upload in the morning all fine.
I noticed after 12pm speeds seems slower so have since done numerous speed tests and am consistently getting 4mps download and 11mbs upload - I thought your download was faster than the upload what gives any ideas? I've tried resetting the router, thanks in advance.
James
So I've just upgraded to the full fibre package, engineer installed yesterday and left me with speeds of 69 mbs download 16 upload in the morning all fine.
I noticed after 12pm speeds seems slower so have since done numerous speed tests and am consistently getting 4mps download and 11mbs upload - I thought your download was faster than the upload what gives any ideas? I've tried resetting the router, thanks in advance.
James
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Re: New fibre - slow downloads speeds
07-01-2015 9:11 AM
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It's likely that the profile on our side needs a kick. I'll go and take a look now.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: New fibre - slow downloads speeds
07-01-2015 9:17 AM
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Ok thankyou will wait to hear from you
Regards
Regards
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Re: New fibre - slow downloads speeds
07-01-2015 9:17 AM
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Yep, that's sorted now. If you don't see an improvement in speed then just log in to your router and press disconnect, wait a short while and press connect.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: New fibre - slow downloads speeds
07-01-2015 10:32 AM
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That's solved it - thankyou!
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