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New fibre service; incorrect download speed

Stogi
Dabbler
Posts: 23
Registered: ‎24-11-2010

New fibre service; incorrect download speed

New fibre service, upgrade from ADSL, which has just been switched over today. Already restarted my router, but, the download speed still seems to be at around 6.6 Mbps. Upload seems fine at around 1.85 Mbps. Do I need someone to kick my profile, or something? Just normal stuff and I need to wait, a bit?
Thanks
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,427
Thanks: 999
Fixes: 193
Registered: ‎25-03-2015

Re: New fibre service; incorrect download speed

Should all be updated now Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Stogi
Dabbler
Posts: 23
Registered: ‎24-11-2010

Re: New fibre service; incorrect download speed

Yep, that's got it  Grin. Currently, 37.5 down and 1.85 up. Yes, I know, it may not stay like that, but, so far, so good.
Thanks Harry
Plusnet Help Team
Plusnet Help Team
Posts: 4,427
Thanks: 999
Fixes: 193
Registered: ‎25-03-2015

Re: New fibre service; incorrect download speed

Glad to hear it's sorted. Thanks for getting back to us to confirm that Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team