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New fibre installed today

St3
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Registered: 13-07-2012

New fibre installed today

Can plusnet check my account ... im told I get upto 75meg down and 20 up, ive just ran this speedtest and downloads abit poor atm.. maybe my profile needs adjusting ?
7 REPLIES
Plusnet Staff
Plusnet Staff
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Registered: 05-04-2007

Re: New fibre installed today

I'm not able to test the line at the moment as it's still showing as ADSL2+ on the BT system we use. I've upped the profile from our side to ensure we're not incorrectly restricting you, can you log in to the router and disconnect/reconnect. Let me know what the speed is like after this, if possible run through http://speedtest.btwholesale.com/ and do the 'further diagnostics' test.
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 Chris Parr
 Plusnet Staff
St3
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Registered: 13-07-2012

Re: New fibre installed today


seams to be improving, so whats next do I just leave things now for a week and see how it settles ?
Plusnet Staff
Plusnet Staff
Posts: 17,641
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Registered: 05-04-2007

Re: New fibre installed today

That's looking pretty good now, keep an eye on it and let us know if you have any issues.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
St3
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Posts: 2,473
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Registered: 13-07-2012

Re: New fibre installed today

which one is correct ?

Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: New fibre installed today

Different speed testers may show differing results, I wouldn't worry too much unless it impacts the performance of your line.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
rongtw
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Re: New fibre installed today

ste i prefer to use ookla speedtest , if ya log on and keep a check  its better  Wink
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St3
All Star
Posts: 2,473
Thanks: 417
Fixes: 2
Registered: 13-07-2012

Re: New fibre installed today

yep I do like the ookla better myself Wink
If my connection stays near to what it is now after a couple of days letting the line settle then ill be really happy. I speak to some friends who use virgin who get like 100+ ..... I don't think ill ever need that this seams about right to me.