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New fibre installation - what's the damage?
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New fibre installation - what's the damage?
15-01-2015 4:49 PM
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Hi - I've just switched from Sky non-fibre to Plusnet fibre; installation is happening next Thursday.
Can anyone tell me what the engineer will do in terms of changes to the fabric of the house? Or will he just fiddle with the master socket?
Cheers
John
Can anyone tell me what the engineer will do in terms of changes to the fabric of the house? Or will he just fiddle with the master socket?
Cheers
John
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Re: New fibre installation - what's the damage?
15-01-2015 4:58 PM
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Unless you have asked for an extension kit he will just fiddle with the master socket as that is where the Openreach modem will be located
Message 2 of 9
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Re: New fibre installation - what's the damage?
15-01-2015 5:04 PM
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Thanks. I did ask for the extension kit, as the socket is in the hall, and router is an adjacent room..
However, obviously we already have an extension between the master socket (hall) and router (room); will the Plusnet extension kit just replace this?
However, obviously we already have an extension between the master socket (hall) and router (room); will the Plusnet extension kit just replace this?
Message 3 of 9
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Re: New fibre installation - what's the damage?
15-01-2015 10:06 PM
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BT moved my master socket to the location of my ADSL router. Like you, my master socket is in the hall way and no power near.
Message 4 of 9
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Re: New fibre installation - what's the damage?
15-01-2015 10:14 PM
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Interesting; guess I wouldn't need the extension kit if they did that. Have to wait and see...
Message 5 of 9
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Re: New fibre installation - what's the damage?
16-01-2015 1:05 PM
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Re: New fibre installation - what's the damage?
16-01-2015 1:27 PM
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Thanks.
Given that the engineer is booked for next Thursday, when should my router turn up?
Given that the engineer is booked for next Thursday, when should my router turn up?
Message 7 of 9
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Re: New fibre installation - what's the damage?
17-01-2015 11:17 AM
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Probably next Wednesday or Thursday.
PN seem to prefer sending them out as close to the installation date as possible.
PN seem to prefer sending them out as close to the installation date as possible.
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Re: New fibre installation - what's the damage?
17-01-2015 12:15 PM
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Quote from: matth1j Interesting; guess I wouldn't need the extension kit if they did that. Have to wait and see...
In the past, the engineer would be willing to move the master socket provided the "extension kit" tickbox had been ticked on the order, even if no extension kit was actually used. However, if the box had not been ticked, he wouldn't install the extension kit OR move the master.
Not sure nowadays...
Plusnet Customer
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Message 9 of 9
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