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New fibre install, low downstream

baz10000
Newbie
Posts: 1
Registered: ‎14-04-2015

New fibre install, low downstream

Just been upgraded today to fibre @ 40megs. Checked the speed and wondered what was going on.
Download = 6 megs. (Was getting 7 megs before with standard line.
upload = 18 megs. (was getting 0.2 before fibre installed.
Mmmm.
Adie:green changed topic to better title.
3 REPLIES
Moderator
Moderator
Posts: 19,037
Thanks: 2,087
Fixes: 311
Registered: ‎11-01-2008

Re: Re: What has caused the speed drop and line speed change...?

Mod:note
Split topic for better visibility

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Jhchicks
Dabbler
Posts: 14
Thanks: 1
Registered: ‎10-01-2015

Re: New fibre install, low downstream

Welcome to the world of SLOW FTTC.
I get 20meg down and 7 megs upload.
PN think that everything is fine!!
Plusnet Help Team
Plusnet Help Team
Posts: 5,984
Thanks: 581
Fixes: 219
Registered: ‎01-01-2012

Re: New fibre install, low downstream

@baz10000
The profile on our end was set incorrectly however I can see it's increased now so everything should be okay. Let us know if your still having issues
@Jhchicks
As per the responses in your other thread the speeds your getting are within the estimates for your line.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team