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New fibre install in a weeks time - should i get new router before?

SilverSaloon
Newbie
Posts: 2
Registered: 04-02-2015

New fibre install in a weeks time - should i get new router before?

Hi
I have a fibre install booked for 11th Feb.  I currently have standard BB with plusnet.
I paid for IIRC a new fibre router when I upgrated on the website.
Nothing has arrived, will the engineer bring it (not sure as wont it be an Openreach guy?) or will it get posted?
I've had nothing yet
thanks!
Derek

2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: New fibre install in a weeks time - should i get new router before?

The routers are normally sent out to arrive a couple of days prior to the engineer, I've just ordered it now for you so it should arrive in the next couple of days.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
SilverSaloon
Newbie
Posts: 2
Registered: 04-02-2015

Re: New fibre install in a weeks time - should i get new router before?

excellent.  thanks!