cancel
Showing results for 
Search instead for 
Did you mean: 

New fibre in :) but same adsl speeds

dokez777
Dabbler
Posts: 12
Registered: ‎06-06-2014

New fibre in :) but same adsl speeds

Hi,
Can anyone look into my acc to switch my profile over fibre please.
My upload speed has poked upto 18mbps but d/l is 4-5mb
TY  Wink
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,664
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: New fibre in :) but same adsl speeds

Hi there,
I've just updated the profile for you.
Please disconnect/reconnect for if that hasn't taken effect: http://www.plus.net/reboot
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
dokez777
Dabbler
Posts: 12
Registered: ‎06-06-2014

Re: New fibre in :) but same adsl speeds

Hi Adam
TY for the fast response. Its all done, very happy  Smiley
TY again
Plusnet Help Team
Plusnet Help Team
Posts: 13,664
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: New fibre in :) but same adsl speeds

Great! Cheers for letting us know! Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team