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New fibre extra - upload dramatic increase, download same as ADSL
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New fibre extra - upload dramatic increase, download same as ADSL
23-02-2016 10:51 AM
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Morning, our activation took place yesterday about 8 am as planned.
Upload 20x faster immediately from 0.8 to 18.8Mbps. Download won't shift from around 15.4 using your speed test. This is using a desktop only on LAN1 at 1Gb/s. Every other Lan disconnected and both wifi channels turned off.
HubOne helpdesk says:
6. Data rate: 19999 / 79995
I've repeatedly tried restarts and physically disconnected cable to the dual socket master socket, to which it is directly connected with no extensions. Haven't tried a factory reset yet because I've set up the networks etc and don't want to do it again unless it's unavoidable and I'm a bit worried that all these disconnects may affect long term speed. No email or texts received since the activation.
Is this the problem at your end?
Estimated line speed:
80Mb (This may vary between 74.5Mb and 80Mb) - Checked on 2016-02-17 16:55:20
Current line speed:
16.3 Mb
Thanks
Upload 20x faster immediately from 0.8 to 18.8Mbps. Download won't shift from around 15.4 using your speed test. This is using a desktop only on LAN1 at 1Gb/s. Every other Lan disconnected and both wifi channels turned off.
HubOne helpdesk says:
6. Data rate: 19999 / 79995
I've repeatedly tried restarts and physically disconnected cable to the dual socket master socket, to which it is directly connected with no extensions. Haven't tried a factory reset yet because I've set up the networks etc and don't want to do it again unless it's unavoidable and I'm a bit worried that all these disconnects may affect long term speed. No email or texts received since the activation.
Is this the problem at your end?
Estimated line speed:
80Mb (This may vary between 74.5Mb and 80Mb) - Checked on 2016-02-17 16:55:20
Current line speed:
16.3 Mb
Thanks
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Re: New fibre extra - upload dramatic increase, download same as ADSL
23-02-2016 10:55 AM
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Message 2 of 3
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Re: New fibre extra - upload dramatic increase, download same as ADSL
23-02-2016 11:09 AM
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It now reads:
Estimated line speed:
80Mb (This may vary between 74.5Mb and 80Mb) - Checked on 2016-02-17 16:55:20
Current line speed:
78 Mb
Tested 2x and working at 73.34 and 18.84.
Don't we make a good team haha?
Thanks Matthew.
Chris
Estimated line speed:
80Mb (This may vary between 74.5Mb and 80Mb) - Checked on 2016-02-17 16:55:20
Current line speed:
78 Mb
Tested 2x and working at 73.34 and 18.84.
Don't we make a good team haha?
Thanks Matthew.
Chris
Message 3 of 3
(376 Views)
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- Plusnet Community
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- Help with my Plusnet services
- :
- Fibre Broadband
- :
- New fibre extra - upload dramatic increase, downlo...