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New fibre connection, old ADSL profile :(

lucas21
Newbie
Posts: 2
Registered: 19-02-2015

New fibre connection, old ADSL profile :(

Had fibre installed earlier today but still showing on my old ADSL value of 2.7Mbps. Don't want to sound too needy and phone up this soon, any chance of this getting changed Cheesy
Thanks.
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,424
Thanks: 504
Fixes: 187
Registered: 01-01-2012

Re: New fibre connection, old ADSL profile :(

That's been changed for you now.
If you log into your router and disconnect then reconnect your connection you should see a increase.
Alternatively just reboot your router.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
lucas21
Newbie
Posts: 2
Registered: 19-02-2015

Re: New fibre connection, old ADSL profile :(

WOW! that is the quickest service ever ha.
Thanks alot, all sorted Cheesy
Plusnet Help Team
Plusnet Help Team
Posts: 1,897
Thanks: 12
Fixes: 2
Registered: 24-07-2014

Re: New fibre connection, old ADSL profile :(

haha. We have a lot to live up to now!
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team