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New fibre broadband issues

Hooked
Posts: 8
Registered: ‎20-11-2018

New fibre broadband issues

Posted a few weeks ago but trying to get twitter updates to merge with forum. Since upgrading to fibre the service is no better than normal broadband. It keeps dropping out and when trying to watch you tube or iplayer it keeps freezing and thats only when one debive running. It has not been worth the upgrade.
1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,957
Thanks: 339
Fixes: 109
Registered: ‎26-03-2018

Re: New fibre broadband issues

Hi @Snellz,

 

I'm sorry for the delay in picking up your post on here. I can see that my colleague ,Will, has now replied to you over Twitter.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team