New fiber install no faster than DSL

[#1]

Hi
My upgrade to fiber was installed yesterday morning around 11 am.  I have done several tests on speedtest.btwholesale.com and my download speed is always around 5Mbps. The further testing did show that the line was capable of 73Mbps but I am stuck on 5. I have attempted to do the TAP3 test but whenever I connect using the speedtest@speedtest_domain username I cant seem to resolve the IP of the test site.
I am aware that plusnet states that the speed will settle over 10 days, but I believe this does not really apply so much to FTTC, and would normally start near the maximum speed and only drop down with many disconnects.
Please could someone have a look.
thanks in advance

[#2]

Nothing to do with a settling in period which doesn't apply to fibre anyway
All to do with the Current Line Speed here being out of date https://portal.plus.net/my.html?action=data_transfer_speed
looking at the calls waiting - a phone call to support asking for the Plusnet profile to be updated would be the quickest solution