New customer hardware question
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New customer hardware question
09-11-2017 5:36 AM
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Hi
I’m considering rejoining Plusnet from BT. Could someone advise me what hardware Plusnet currently provide as the last time i was with them the router was shockingly poor compared to the BT Homehub. Is it still possible to use a BT HH with Plusnet?
Thanks
Ben
Re: New customer hardware question
09-11-2017 6:16 AM
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Assuming you are talking about a fibre connection the router Plusnet supply is a Hub One which is effectively a rebadged Homehub 5a.
In answer to your second question You can use a BT HH with Plusnet.
Hope that helps.
Re: New customer hardware question
09-11-2017 6:42 AM
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What's the service like generally as I read really mixed reviews? I'd be going for fibre.
Thanks again
Re: New customer hardware question
09-11-2017 10:18 AM
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Re: New customer hardware question
09-11-2017 10:32 AM
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@Benwiddowson wrote:
What's the service like generally as I read really mixed reviews?
I must say that in the 8 or 9 months I've been with Plusnet, I have only had 1 slight hiccup which was sorted in less than 24 hours and I had no loss of service. I too am on fibre and my connection has been very stable, and as for the forums there are some very knowledgeable people here who are willing to help on any given situation. (no, they haven't paid me to say that ).
Hope to see you around the forums.
Growing old is inevitable...But growing up is optional.
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