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New WiFi password not recognised after changing to BT Smart Hub

Newbie
Posts: 2
Registered: ‎04-07-2019

New WiFi password not recognised after changing to BT Smart Hub

I have followed the well trodden path of replacing my PlusNet One modem with a BT Smart Hub 6A (FTTC). My (wired pc) is functioning well having installed the Smart Hub using the directions posted by several people on here.

I am however, left with a problem, when I try to connect my devices using WiFi,  I get an incorrect password message despite using the new password that came with the Smart Hub and checked the password is correct according to the WiFi advanced settings page. I haven't seen anybody else report this problem on this website.

Any suggestions

2 REPLIES 2
Newbie
Posts: 2
Registered: ‎04-07-2019

Re: New WiFi password not recognised after changing to BT Smart Hub

Problem has resolved itself after about 30mins, I tried again and it worked fine on all devices

Plusnet Help Team
Plusnet Help Team
Posts: 1,858
Thanks: 201
Fixes: 79
Registered: ‎06-08-2018

Re: New WiFi password not recognised after changing to BT Smart Hub

Great to hear its sorted out @poacmn.

 

Do get back in touch if there is anything else we can help with.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team