cancel
Showing results for 
Search instead for 
Did you mean: 

New WiFi password not recognised after changing to BT Smart Hub

poacmn
Newbie
Posts: 2
Registered: ‎04-07-2019

New WiFi password not recognised after changing to BT Smart Hub

I have followed the well trodden path of replacing my PlusNet One modem with a BT Smart Hub 6A (FTTC). My (wired pc) is functioning well having installed the Smart Hub using the directions posted by several people on here.

I am however, left with a problem, when I try to connect my devices using WiFi,  I get an incorrect password message despite using the new password that came with the Smart Hub and checked the password is correct according to the WiFi advanced settings page. I haven't seen anybody else report this problem on this website.

Any suggestions

2 REPLIES 2
poacmn
Newbie
Posts: 2
Registered: ‎04-07-2019

Re: New WiFi password not recognised after changing to BT Smart Hub

Problem has resolved itself after about 30mins, I tried again and it worked fine on all devices

Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: New WiFi password not recognised after changing to BT Smart Hub

Great to hear its sorted out @poacmn.

 

Do get back in touch if there is anything else we can help with.

 

Thanks.