Having Switched over from Sky to Plusnet on the 25 Oct, I have had no internet access since. The light on my router state orange with a orange broadband symbol. An engineer ( BT open reach ) has checked the line and was OK and deemed the Router at fault. A new router came and still same problem.
I have an Old router ( DLINK GT604T ) and trying to connect cia the DSL setup user and password manually using my plusdsl.net user name and password but this also failed.
Looking at the website the Orange B connection states that there is connection but a problem with setup. How can this be checked again. I have reset my router a number of times.
Having taken 3 months to Jump ship from Sky and am now regretting this and I am using next doors SKY connection to type this message.