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New Router problems! TPLink ac750

bennymk
Newbie
Posts: 1
Registered: 26-05-2015

New Router problems! TPLink ac750

After deciding to upgrade the terrible Plusnet router that looks like it was made in 1995, i decided to purchase a dual band TPlink one to hopefully improve coverage, speeds and reliability.
The plus net router would often drop to speeds around 6mps and when you're meant to be getting 65 that sucks.
However, i've spent the last 2 weeks batting support emails to TPLINK as the new router is worse. Much worse. The signal always drops, speeds vary from 65mbps to 120kbps. games servers do not connect, uploads fail every single time, streaming video stops after 30 seconds....
Tried DNS settings, turning off firewall, moving the router, ip6 settings, new firmware, different channels, modes....you name it ive tried it!!
My question is.....
Is changing the plusnet router a good idea? i thought it would be an easy swap!!!!
Benny*