New Hub One Router won't connect to the internet.

[#1]

It was working perfectly for maybe two days and then the red light went on and haven't had BroadBand for four days now. Tried changing the username. Just get an endless PPP spinner. When I restart the username changes to setup@plusdsl.net. Really don't know what to do.

[#2]

Btw. Username is [Removed]. Plz help.

Moderators Note: Personal information removed

[#3]

Hi there, I can see that you reported a fault with us today and we've got an engineer visit arranged with you. I hope that gets sorted out ASAP and we've added further updates to your account here: https://www.plus.net/wizard/?p=view_question&id=195073379 - Adam 

[#4]

It appears there's a fault with the line. Hopefully back up and running on Thursday. Thx, Adam.