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New Fibre, strange problem

jams97
Newbie
Posts: 3
Registered: 23-07-2015

New Fibre, strange problem

Hi all,
I got my fibre installed yesterday and all is going well, except for 1 strange problem....all my devices think im in China!
According to google maps on my phone and my laptop I'm in China!
I've changed the DNS to googles DNS but i'm still getting the same problem.
Anyone know a way to get this fixed?
9 REPLIES
Terranova667
Aspiring Pro
Posts: 1,223
Thanks: 51
Fixes: 2
Registered: 19-02-2014

Re: New Fibre, strange problem

hmm if they think your in China that could be down to the IP address your router has been assigned it has been known for U.S IP address to crop up from time to time but this is the first for China.
Log into the router drop the connection there is usually a disconnect / connect button listed under broadband , wait 30 seconds or so then connect again,  you should be given a new IP address hopefully one that isn't linked to another country.
before changing the IP address it might be worth making a note of it and posting it here for someone on the CRT to be aware of so others don't get it.
 
sjptd
Grafter
Posts: 467
Registered: 01-09-2014

Re: New Fibre, strange problem

Also, post the bad IP address on the thread http://community.plus.net/forum/index.php/topic,130918.0.html
SpendLessTime
Aspiring Hero
Posts: 2,379
Thanks: 586
Fixes: 53
Registered: 21-09-2009

Re: New Fibre, strange problem

You can find your public IP address and details of where it is registered at https://www.whatismyip.com
Moderator
Moderator
Posts: 25,985
Thanks: 1,234
Fixes: 50
Registered: 14-04-2007

Re: New Fibre, strange problem

A geolocation check shows the IP to be a UK one Undecided

Customer and Forum Moderator.

Terranova667
Aspiring Pro
Posts: 1,223
Thanks: 51
Fixes: 2
Registered: 19-02-2014

Re: New Fibre, strange problem

Strat it would be showing your IP address not the OPs they would have to follow that link and check
Community Veteran
Posts: 38,402
Thanks: 996
Fixes: 58
Registered: 15-06-2007

Re: New Fibre, strange problem

moderators can see the ip address used by the poster in his last post
jams97
Newbie
Posts: 3
Registered: 23-07-2015

Re: New Fibre, strange problem

Ye it's a uk IP, it showed my current location briefly earlier now it's back to china  Huh
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: New Fibre, strange problem

Try going to google.com/ncr (No Country Redirect) and see if that makes any difference. There are reports across the Internet of this happening from time to time unfortunately.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
jams97
Newbie
Posts: 3
Registered: 23-07-2015

Re: New Fibre, strange problem

Thanks, it fixed itself later that day  Smiley