Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
New Fibre broadband gotten slower
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: New Fibre broadband gotten slower
New Fibre broadband gotten slower
15-04-2016 8:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hey, my new connection seems to be getting slower. It was fine at 75down and 18up but it's been dropping in speed even though it seemed stable to me at 75.
Currently at 62down and 13 up. If I run speed test (on my mobile) where before I was getting 75/18 now it's showing 30/13.
I did raise a simple ticket but I might have sent it to the wrong place.
Do I need one of these profile nudges I hear so much about?
Thanks!
Currently at 62down and 13 up. If I run speed test (on my mobile) where before I was getting 75/18 now it's showing 30/13.
I did raise a simple ticket but I might have sent it to the wrong place.
Do I need one of these profile nudges I hear so much about?
Thanks!
Message 1 of 8
(1,099 Views)
7 REPLIES 7
Re: New Fibre broadband gotten slower
15-04-2016 8:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Is your mobile using 2ghz or 5ghz wifi? And has this slow down been noticed more during peak hours?
Raspberry Pi enthusiast!
If you Like it, give it a
If you Like it, give it a
Message 2 of 8
(1,091 Views)
Re: New Fibre broadband gotten slower
15-04-2016 8:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As far as I know it's 5ghz, it was running at 75 for the first week ish.
Nah drop is pretty consistent throughout the day.
Nah drop is pretty consistent throughout the day.
Message 3 of 8
(1,086 Views)
Re: New Fibre broadband gotten slower
15-04-2016 8:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I would try a few things first, if you are using a hub one login and change the 5ghz wifi name and make sure Mobile is connected to the 5ghz.
If that reports slow speeds still, simply disconnect wait 30 seconds and then click connect again.
Sometimes my mobile switches from 5ghz to 2ghz so I've renamed my 5ghz to prevent it.
If that reports slow speeds still, simply disconnect wait 30 seconds and then click connect again.
Sometimes my mobile switches from 5ghz to 2ghz so I've renamed my 5ghz to prevent it.
Raspberry Pi enthusiast!
If you Like it, give it a
If you Like it, give it a
Message 4 of 8
(1,083 Views)
Re: New Fibre broadband gotten slower
15-04-2016 8:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My Xbox one gives accurate readings and it's sitting in the low 60s to 65 maybe usually now.
Message 5 of 8
(1,081 Views)
Re: New Fibre broadband gotten slower
15-04-2016 8:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sounds like mobile is switching to 2ghz. I'm connected at 79mb and on 2ghz (using android) I get poor results.
http://www.speedtest.net/my-result/a/1874354625
http://www.speedtest.net/my-result/a/1874354625
Raspberry Pi enthusiast!
If you Like it, give it a
If you Like it, give it a
Message 6 of 8
(1,075 Views)
Re: New Fibre broadband gotten slower
15-04-2016 8:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Probably. Thanks. Ignoring the wireless question then,
How about the 63ish Meg down I'm getting on wired connection instead of 75 now? That's the issue I'm interested in really
How about the 63ish Meg down I'm getting on wired connection instead of 75 now? That's the issue I'm interested in really
Message 7 of 8
(1,068 Views)
Re: New Fibre broadband gotten slower
16-04-2016 9:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just more information, I checked today and my wifi is definitely 5ghz but only getting about 30meg on speed test. Whereas before it was getting 75.
Speed currently synced on router at 67meg.
Speed currently synced on router at 67meg.
Message 8 of 8
(1,031 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: New Fibre broadband gotten slower