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New Fibre Install

Hidecote
Newbie
Posts: 3
Thanks: 1
Registered: ‎26-04-2016

New Fibre Install

Please can anyone tell me if phone engineer needs to get into house for my new fibre bb and phone change.  Customer service told me I don't have to be I . thanks

5 REPLIES 5
etdsaunders
Pro
Posts: 240
Thanks: 32
Fixes: 7
Registered: ‎21-02-2016

Re: New Fibre Install

It's now a self install, you simply plug router in and off you go (on given date). Engineer will only do work at the cabinet.

Hope this helps
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Hidecote
Newbie
Posts: 3
Thanks: 1
Registered: ‎26-04-2016

Re: New Fibre Install

Oh yes ta, just when I had appt 8-1  wasn't sure, I can stop rushing round with Hoover!!, 

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MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: New Fibre Install

Just to confirm, I've checked your order and it's definitely a self install.

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Hidecote
Newbie
Posts: 3
Thanks: 1
Registered: ‎26-04-2016

Re: New Fibre Install

Thanks, what a service, all up and running as promised, all looks good.  Very impressive, glad I left talk talk and found a "local" provider.

Cheers and thanks matty for checking for me earlier.

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MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: New Fibre Install

No problem Cool

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet