New Fibre Connection won't connect
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New Fibre Connection won't connect
02-05-2018 11:02 PM - edited 03-05-2018 1:19 AM
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My fibre connection was due to be activated on 30th April but the light still remains red on the router with no connection. I used the account username and password which appear correct @ plusdsl.net but the status remains as “disconnected”. When the details are reset to setup@plusdsl.net, the status appears as connected but I there is still no internet.
I have tried to wait to see if the system is maybe slow to activate the account.
Update: Did some further research and a solution posted in this thread finally worked (change account/customer password). https://community.plus.net/t5/Fibre-Broadband/No-Broadband-after-Fibre-switchover-worst-decision-of-...
Re: New Fibre Connection won't connect
03-05-2018 1:20 PM
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Glad to hear that you're online now, @Mybb
If you could confirm this thread as resolved that would be great.
Anything else you need, just shout.
Best Wishes,
Dave
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